Refund and return policy

  • Items must be returned in their original condition, unused, and with all original packaging and tags intact.
  • Returns must be initiated within 7 days of receiving the product.

2. How to Initiate a Return:

  • To request a return, please email us at [email protected] with your order details, including the order number and a brief explanation of the reason for the return.
  • Once your return request is approved, our team will coordinate the collection of the product.

3. Refund Method:

  • Refunds will be issued in cash upon the return of the product and verification of its condition.
  • Refunds are only available for cash-on-delivery orders.

4. Non-Returnable Items:

  • Certain items, such as personalized or custom-made products, perishables, and sale items, may not be eligible for return.
  • For further clarification, please contact us via email.
    [email protected]
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